Welcome to the Rhoe website at rhoe.gr.
At Rhoe, we responsibly address issues related to the protection of your personal data. For this reason, we have created this policy, where you can be informed about the processing of your data by our Company through the website.
1. General
The website located at the address rhoe.gr, hereinafter referred to as "Website" or "we," belongs to the company named "RHOE URBAN TECHNOLOGIES LTD", hereinafter referred to as "Managing Company," which is based at Politechniou 21, Thessaloniki 546 26, GREECE.
Telephone: +30 2316 072 816
Email: info@rhoe.gr
In the context of providing its services, as well as for compliance with its legal obligations, the Website collects certain information about its visitors, which may lead to their direct or indirect identification.
According to the current legal framework, some of this information constitutes personal data. You, as visitors, are "data subjects," and we, as the Website, are the "data controller" of your data. Through this policy, our goal is to provide you with information in simple and understandable language, regarding the data we process, the purposes and legal basis for processing, the recipients, your rights, and how you can exercise them.
If you have any questions regarding the management of your data or the exercise of your rights, please contact us using the above contact details.
2. Our fundamental principles for processing your data
The Website is committed to processing your data in a lawful and transparent manner, in accordance with the current legal framework, namely the General Data Protection Regulation (GDPR) [Regulation (EU) 2016/679], Law 4624/2019, Law 3471/2006, and other relevant legal texts.
In simple terms, this means that:
- We process your data only for purposes that are explicit, legitimate, and defined in advance, and we do not subject them to further processing in a way incompatible with those purposes (purpose limitation).
- We process only the data that is adequate, relevant, and necessary for the purposes we set for their processing (data minimization).
- We make every possible effort to ensure your data is accurate, providing you, as necessary, with the possibility of correction/deletion.
- We retain your data in a form that allows your identification only for the time period required for the purposes for which they are processed (storage period limitation).
- We make every possible effort to safeguard the security of your data, protecting it, among other things, from unauthorized or unlawful processing and from accidental loss, destruction, or damage.
In the context of protecting your data, the Managing Company implements a series of appropriate technical and organizational measures, adopts internal security policies, trains its staff, which is committed to maintaining confidentiality and privacy, and utilizes a series of technologies that ensure the security of your data (e.g., SSL certificate, encryption, certified hosting providers).
Strictly adhering to the principles of information security and data protection, we regularly monitor security measures and, as necessary, adjust them to new best practices.
3. What types of personal data we process and under what conditions
As a general principle, our Website processes your data only when you actively provide it (e.g., submitting a resume - application for a job position, or sending us an email). However, this cannot apply to certain data collected through the use of cookies (for more information regarding the use of cookies, also read our cookie policy [link]), and for some data that is automatically collected during your visit.
Α. Automatically Collected Information
Due to the nature and operation of the Internet, as soon as you visit our Website, our server records your IP address, which constitutes personal data, even though we cannot identify you solely based on this information. It also records some additional information, such as the date and time of your visit, the page from which your visit originated, the type of browser, and the operating system you are using.
The legal basis for collecting and storing data in special files (log files) is our legitimate interest in ensuring the security of networks, information, and services from accidental events or illegal or malicious actions that endanger the availability, authenticity, integrity, and confidentiality of stored or transmitted data (e.g., defense against "denial of service" attacks), as well as to effectively address any technical problems.
This processing is in accordance with the relevant legal framework, as it does not involve serious risks to your rights and freedoms, while it is allowed, according to the GDPR and national legislation, for this processing to be based on our legitimate interest.
Β. Information You Provide to Us
I. Communication with the Website via email
Data Processed
In your message to the Website, you should only mention the necessary details for the issue of interest to you, such as your name and contact details like phone number or email address, and avoid mentioning personal data of your own or of third parties.
Purpose
We process this data in the context of serving you, in order to be able to communicate with you by responding to your message. The sending of an email or the submission of a form does not make you a "client" of our company, and we do not include you in our relevant database.
Legal Basis
We process the data you provide based on our legitimate interest (Article 6(1)(f) GDPR) to answer your questions and maintain our communication with you.
II. Sending of a newsletter
Data Processed
Email address
Purpose
We use the email to send you updates about news and other issues that we believe are of interest to you in relation to the Managing Company.
Legal Basis
We process the data you provide based on your consent (Article 6(1)(a) GDPR), which you have the right to withdraw at any time and to request the deletion of your data.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Any withdrawal of your consent will prevent us from communicating with you.
III. Sending a resume - Submitting an application for a job position
Data Processed
Candidate identity details, contact information, educational data and academic training, previous work experience and professional skills, other information that may be included in the resume and any accompanying message.
Purpose
We process this data for the collection of resumes, the evaluation of qualifications, training, and skills of the candidates for filling a position of employment in the Company, as well as for communication with candidates to provide required information or to schedule an interview.
Legal Basis
We process the data you provide in order to take steps at your request as a data subject prior to entering into a contract (GDPR Article 6(1)(b)).
Important note: The accuracy of the information submitted in all cases is the responsibility of those who submit it. Please inform yourself about the possibility of correcting your information in the section of the policy concerning your rights.
4. Who are the recipients of your data
Initially, access to your data is granted to the authorized personnel of the Managing Company, who process your data under strict confidentiality terms, only to the extent and within the scope of the lawful purposes for which we have informed you above.
In order to be able to provide its services, the Website transfers some of your data to collaborating companies. These companies (processors) process your data only for the purposes mentioned above and only on behalf of and according to the instructions of the Website, except for any legal obligations. When transmitting your data, the Website takes all necessary technical and organizational measures to ensure the highest possible level of security.
These companies have been selected based on, among other criteria, the ability to securely process your data. These companies are contractually bound by an agreement with the Managing Company to provide necessary guarantees for the protection of Personal Data and to take appropriate technical and organizational measures so that the processing is lawful and ensures the protection of your data and rights.
These companies provide us with: (a) services for web hosting, (b) services related to the presence of the website on the Internet and its commercial promotion, such as sending newsletters.
Facebook Page
The Managing Company maintains an official page on the Facebook social networking platform (https://www.facebook.com/rhoegroup), which is linked to the Website through hyperlinks.
You can contact us through our Facebook page to receive more information about our products and services through the "send message" option. To respond to your queries, we process the username you have on Facebook as well as other information that is publicly available through your profile (e.g., email address). The very act of sending a message for the purpose of communication with us implies your consent to the processing of your data. Access to and use of the Facebook page is subject to this Privacy Policy, in addition to Facebook's own policies.
If you choose to click "LIKE" on our page, it implies that you give your consent to view news and promotional activities carried out by the Website through its Facebook page. If you do not wish to receive such updates, you can click "DISLIKE" at any time.
Responsible for the operation of Facebook in the European Union is Meta Platforms Ireland, Hanover Reach, 5-7 Hanover Quay. You can find out about the processing of your data by Facebook at the following links:
Facebook | Privacy Policy
Facebook | What is the General Data Protection Regulation (GDPR)?
The Managing Company maintains an official page on the Instagram social networking platform (https://www.instagram.com/rhoegroup).
Through the Instagram platform, you can follow the account of the Managing Company and comment on its posts, providing data for processing on the platform.
Instagram, for which Meta Platforms Ireland Limited, Hanover Reach, 5-7 Hanover Quay, is responsible for its operation in the European Union, has its own policies for cookies and data protection, over which we have no control and cannot influence.
The Website maintains an official page on LinkedIn (https://www.linkedin.com/company/rhoe).
Through the LinkedIn platform, you have the opportunity to follow the Website's account and comment on its posts, providing data for processing on the platform.
LinkedIn, which is owned by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2 Ireland, has its own policies for cookies and data protection, over which we have no control and are unable to influence.
Accessing LinkedIn is solely at your own risk, and we encourage you to carefully read its data protection policy, as you accept it by using its services.
General Information About Social Media
According to decisions by the Court of Justice of the European Union, the managing company, as the administrator of a page through which it processes personal data of visitors on social media platforms (Facebook, Instagram, LinkedIn), can be considered jointly responsible for the processing with the respective provider. This relationship exclusively pertains to the data processing actions of the visitor's data through the page, such as liking a post. The processing mentioned above is based on the visitor's consent, as detailed previously.
The managing company takes all appropriate technical and organizational measures for the security of data processing through social media platforms, like limiting the individuals who have access to managing each page.
The managing company is only responsible for the way and means of processing your data for the purposes it sets (communication, information, and promotional actions) and to the extent that it exercises control over your data. Conversely, it bears no responsibility for the way or means that the respective social networking platform processes your data. The terms of use of each social networking medium where your comments are submitted apply normally.
In any case, we urge you to be particularly careful with the content you send to our pages on social media, especially when providing personal data of yours or third parties, and you should verify that the page you are communicating with is indeed the official one.
Comments on Social Media
The managing company encourages the submission of comments by users on the posts and/or pages it maintains on social media platforms, within the framework of an open dialogue with respect for different opinions.
The managing company does not have a general obligation to monitor the content submitted by users of these platforms but makes efforts to ensure a safe online environment.
Therefore, the website's administrators reserve the right to remove any content that is deemed to violate the terms of use, such as abusive, vulgar, pornographic, threatening, advertising content, or content that infringes intellectual property rights or contains false statements regarding the user's identity, while also maintaining the possibility of excluding users who submit such content.
If you believe that user content hosted on the managing company's pages on social media platforms offends you or otherwise violates our terms of use, please contact the administrators directly.
6. Where and For How Long We Store Your Data
Your data is stored in the website's information system, which is hosted in a data center located within the European Economic Area. In every case, appropriate organizational and technical measures are always applied as required to prevent any breach.
The data is stored exclusively for the time period necessary for the respective processing purpose, as well as to fulfill the legal and regulatory obligations of the company.
7. Your Rights Regarding Your Data and How to Exercise Them
Based on the relevant legal framework (see particularly Articles 12-22 of the GDPR), you have a series of rights regarding the processing of your data by the Website. Specifically, you have the right:
- To submit a request to the Website to be informed if your data is being processed and, if so, what that data is (right of access).
- To request their correction or completion if they are incomplete (right to rectification).
- To request, under certain conditions, their deletion (right to erasure).
- To request, under certain conditions, the restriction of their processing (right to restrict processing).
- To object, under certain conditions, to their processing by us (right to object), especially regarding processing for marketing purposes (e.g., sending newsletters).
- To request the data you have provided us in a structured, commonly used, and machine-readable format (right to data portability), provided that it is technically feasible.
- In the case of a data breach that may pose a high risk to your rights and freedoms and if this does not fall under one of the exceptions provided by the GDPR and the implementing national legislation, the Website undertakes the obligation to inform you about the breach without undue delay.
Compliance with the data processing legal framework and, in this context, the exercise of your rights is a priority for the Website. For this reason, we reserve the right to request the provision of additional information necessary to verify your identity before exercising your rights.
Initially, the Website is obligated to respond to your request promptly and within one (1) month at the latest. If deemed necessary, considering the complexity of the request and the number of requests, this period may be extended by two (2) more months. In any case, the Website will inform you as soon as possible and, in any event, within one (1) month from the submission of your request, about the progress of this and the reason for any possible delay in satisfying it.
If your requests are manifestly unfounded or excessive or are submitted in an abusive manner, especially due to their repetitive nature, the Website may either impose the payment of a reasonable fee, considering the administrative costs of providing the information or communication or taking the requested action, or refuse to follow up on your request.
In case you believe that the Website does not comply with personal data protection legislation, you have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr, 1-3 Kifissia, PC 115 23, Athens, email: complaints@dpa.gr).
8. Hyperlinks to Third-Party Websites
With the help of appropriate hyperlinks within our Website, we offer the possibility of accessing third-party websites. The placement of these hyperlinks is done solely for the purpose of facilitating visitors during their browsing on the internet. It does not constitute in any way an indication of acceptance or approval of the content of the websites presented through a hyperlink.
Access to any website by the provided links occurs exclusively at your own risk, and we encourage you to carefully read the data protection policy of each website you visit.
9. Policy Changes and Updates
This policy may be amended at any time without prior notice. Guided by the principle of transparency, we commit to informing you about any significant changes to our policy. In any case, however, you should regularly check our policy, as using our services implies your acceptance of it.